England / Deposits and fees
Separate deposits from rent in advance in England
Check the payment type before requesting money from an applicant or tenant.
Current guidanceChecked 20 October 2026
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161 in the full libraryWales / Deposits and fees
Handle deposits and permitted payments in Wales
Use the Welsh fees framework and check deposit protection separately.
Current guidanceChecked 20 October 2026
Scotland / Deposits and fees
Protect a Scottish tenancy deposit
A Scottish tenancy deposit can be no more than two months’ rent.
Current guidanceChecked 20 October 2026
England / Deposits and fees
Decide whether an English holding deposit must be returned
Check the agreement deadline, reason the letting did not proceed and the statutory refund or retention requirements.
Current guidanceChecked 20 October 2026
Wales / Deposits and fees
Handle a Welsh holding deposit and its refund
Provide the required information before payment and check the Welsh rules when the contract does not proceed.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Investigate damage attributed to a tenant's pet
Address urgent damage, compare condition evidence and calculate any claim without assuming every defect is pet-related.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Create an inventory that supports a fair checkout
Record condition, cleanliness and supplied items clearly, then give the tenant a way to correct inaccuracies.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Distinguish fair wear and tear from damage
Consider the item's age, starting condition, tenancy length and ordinary use before proposing a deduction.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Calculate a justified cleaning deduction
Compare cleanliness at the start and end and claim only a supported, lawful cost.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Check whether unpaid utilities justify a deposit deduction
Identify who owes the bill and whether the landlord has an actual recoverable loss.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Avoid charging a tenant for a new-for-old upgrade
Base a damage claim on the remaining value and reasonable remedy, not automatically on the full replacement price.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Resolve a disputed deposit return
Separate agreed money from disputed claims and prepare a focused evidence pack for the scheme.
Current guidanceChecked 20 October 2026
England / Deposits and fees
Correct a late or missing English deposit protection record
Establish the receipt and protection history, correct the ongoing position and obtain advice on consequences.
Current guidanceChecked 20 October 2026
Wales / Deposits and fees
Correct a Welsh deposit protection or information failure
Check the occupation contract, receipt date and required information before taking corrective action.
Current guidanceChecked 20 October 2026
Scotland / Deposits and fees
Deal with a missed Scottish deposit deadline
Check the 30-working-day calculation, correct the ongoing position and understand the potential tribunal issue.
Current guidanceChecked 20 October 2026
How sources, dates and corrections are handled · See Rentura’s recorded rules and deadlines
Need the local position?
Check the council’s current licensing designations, planning conditions and building control records for the address. The library does not decide whether an individual property is compliant.
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