Wales / Registration and licensing
Register the right landlord with Rent Smart Wales
Registration lasts five years. Record the actual landlord and every rental address.
Current guidanceChecked 20 October 2026
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161 in the full libraryWales / Registration and licensing
Check who needs a Rent Smart Wales licence
The person carrying out letting or management activities needs the appropriate licence.
Current guidanceChecked 20 October 2026
Wales / Registration and licensing
Keep the conditions attached to your Welsh licence
Use the conditions issued with your licence and the applicable Code of Practice.
Current guidanceChecked 20 October 2026
Scotland / Registration and licensing
Register as a landlord in Scotland
Registration normally needs renewal every three years. Check exemptions before relying on one.
Current guidanceChecked 20 October 2026
England / Registration and licensing
Check local licensing before advertising in England
An ordinary house can need a selective licence, and a smaller HMO can need an additional licence.
Current guidanceChecked 20 October 2026
Wales / HMOs and shared homes
Check HMO licensing separately in Wales
Welsh mandatory HMO licensing retains a storey test. Local additional licensing can cover other HMOs.
Current guidanceChecked 20 October 2026
England / HMOs and shared homes
Check HMO occupation and licensing in England
Five or more people from more than one household sharing facilities is the usual large-HMO licensing trigger.
Current guidanceChecked 20 October 2026
Scotland / HMOs and shared homes
Check an HMO licence for a Scottish shared home
Sharing by three or more people from three or more families can require an HMO licence.
Current guidanceChecked 20 October 2026
Wales / Contracts and forms
Prepare a Welsh occupation contract
Choose the correct occupation contract and provide the required written statement.
Current guidanceChecked 20 October 2026
Wales / Tenant rights and applications
Check the June 2026 Welsh contract changes
Welsh occupation contracts have new protections concerning children and benefits claimants.
Current guidanceChecked 20 October 2026
England / Contracts and forms
Use the correct English tenancy after May 2026
Assured tenancies are periodic under the reforms that took effect on 1 May 2026.
Current guidanceChecked 20 October 2026
Scotland / Contracts and forms
Set up a Scottish private residential tenancy
Check the tenancy type before using the Scottish PRT documents.
Current guidanceChecked 20 October 2026
England / Tenant rights and applications
Complete right to rent checks in England
The statutory right to rent scheme applies in England.
Current guidanceChecked 20 October 2026
England / Deposits and fees
Separate deposits from rent in advance in England
Check the payment type before requesting money from an applicant or tenant.
Current guidanceChecked 20 October 2026
Wales / Deposits and fees
Handle deposits and permitted payments in Wales
Use the Welsh fees framework and check deposit protection separately.
Current guidanceChecked 20 October 2026
Scotland / Deposits and fees
Protect a Scottish tenancy deposit
A Scottish tenancy deposit can be no more than two months’ rent.
Current guidanceChecked 20 October 2026
Wales / Safety and property standards
Assess fitness for human habitation in Wales
Fitness covers the condition of the home throughout the occupation contract.
Current guidanceChecked 20 October 2026
Wales / Safety and property standards
Check Welsh electrical and alarm evidence
Check smoke alarms, carbon monoxide alarms and the current electrical report together.
Current guidanceChecked 20 October 2026
England / Safety and property standards
Assess fitness and hazards in an English home
Keep the home fit for habitation and address hazards throughout the letting.
Current guidanceChecked 20 October 2026
England / Safety and property standards
Read the outcome of an English EICR
The maximum routine inspection interval is five years; a report can require an earlier test.
Current guidanceChecked 20 October 2026
England / Safety and property standards
Check smoke and CO alarms in England
Provide the required alarms and check they work at the start of a new tenancy.
Current guidanceChecked 20 October 2026
Scotland / Safety and property standards
Check the Scottish Repairing Standard
Use the Scottish Repairing Standard for the property and its shared parts.
Current guidanceChecked 20 October 2026
Scotland / Safety and property standards
Check interlinked fire alarms in Scotland
Scottish homes need the specified interlinked smoke and heat alarm coverage.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Safety and property standards
Manage gas checks and unsuccessful access
Keep gas safety checks, maintenance and tenant information together.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Safety and property standards
Assess water-system risks proportionately
Assess and control Legionella risk. HSE does not require a routine “Legionella test certificate”.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Building control and works
Check asbestos before disturbing building materials
Investigate suspect materials before refurbishment or maintenance disturbs them.
Current guidanceChecked 20 October 2026
Scotland / Repairs, damp and mould
Respond to Scottish damp and mould reports
From 6 October 2026: investigate within 10 working days, then provide a summary within three working days.
Current guidanceChecked 20 October 2026
England / Changes to the rules
Understand the private-sector Awaab’s Law consultation
The private-tenancy consultation opened on 9 October 2026. Proposed timescales are not current private-sector duties.
ConsultationChecked 20 October 2026
Wales · England · Scotland / Repairs, damp and mould
Find and fix the cause of damp and mould
Investigate the building, ventilation and heating before deciding what caused the problem.
Current guidanceChecked 20 October 2026
Wales / Building control and works
Check Welsh building approval before conversions
Converting a house into flats or bedsits requires building regulations approval.
Current guidanceChecked 20 October 2026
Wales / Changes to the rules
Plan for the Welsh ventilation and energy changes
New 2026 editions of Approved Documents L and F take effect on 4 March 2027, subject to transitions.
Future changeChecked 20 October 2026
Wales / Building control and works
Separate Welsh fire design from building safety duties
Use Welsh fire guidance and check the applicable building safety regime for the building.
Current guidanceChecked 20 October 2026
England / Building control and works
Get the right building control approval in England
Check approval before construction, conversion or relevant alterations.
Current guidanceChecked 20 October 2026
England / Building control and works
Identify the higher-risk building route in England
Certain higher-risk building work needs approval from the Building Safety Regulator before it starts.
Current guidanceChecked 20 October 2026
Scotland / Building control and works
Check the Scottish warrant and completion process
Check whether a building warrant is needed before work or a conversion starts.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Building control and works
Manage your responsibilities when commissioning works
Work commissioned as part of a rental business can attract commercial-client CDM duties.
Current guidanceChecked 20 October 2026
Wales · England / Energy and EPCs
Check EPC and minimum energy standards
For covered domestic lettings, the current minimum is EPC E unless a valid exemption applies.
Current guidanceChecked 20 October 2026
Scotland / Energy and EPCs
Check Scottish energy information and proposed changes
Use Scottish EPC requirements and check the status of any proposed minimum standards.
Current guidanceChecked 20 October 2026
England / Rent and arrears
Use the English rent increase process
Assured periodic rent increases use the statutory process and limits.
Current guidanceChecked 20 October 2026
Wales / Rent and arrears
Review rent under a Welsh occupation contract
Use the Welsh contract and statutory variation process.
Current guidanceChecked 20 October 2026
Scotland / Rent and arrears
Check the Scottish rent increase route
Check the tenancy type, notice and challenge procedure before increasing rent.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Rent and arrears
Keep an accurate arrears record and discuss payment
Separate rent due, money received and any agreed repayment arrangement.
Current guidanceChecked 20 October 2026
England / Tenant rights and applications
Respond to a pet request in England
Consider requests under the current assured periodic tenancy rules.
Current guidanceChecked 20 October 2026
England / Ending a letting
Check the lawful route to possession in England
An assured periodic tenancy needs the correct statutory possession route.
Current guidanceChecked 20 October 2026
Wales / Ending a letting
Check the Welsh possession route before serving notice
Use the correct Renting Homes ground, form and notice period.
Current guidanceChecked 20 October 2026
Scotland / Ending a letting
Check a Scottish Notice to Leave and tribunal route
A PRT eviction requires an applicable ground and the Scottish procedure.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Ending a letting
Use evidence when agreeing a deposit return
Compare check-in and check-out condition and account for ordinary wear.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Tax and records
Keep property income, expenses and finance records
Keep enough evidence to distinguish rental profit from cash movement.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Tax and records
Check whether Making Tax Digital applies to you
MTD for Income Tax starts at different dates according to qualifying income and exemptions.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Tax and records
Handle tenant information with a clear purpose
Keep personal information secure and collect only what the letting requires.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Before you let
Check the whole letting before handing over keys
Confirm the country, letting type, permissions, condition and required information first.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Before you let
Check the address, occupation and proposed works with the council
Keep planning, licensing and building control decisions in separate records.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Repairs, damp and mould
Keep a repair record that shows what happened
Record the report, risk, response and completed work with dates.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Contracts and forms
Find current forms and templates for your country
Use the official source for the version that applies when the document is used.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Changes to the rules
Distinguish current duties from future reform
Check territory, letting type and commencement before acting on a legal headline.
Current guidanceChecked 20 October 2026
England / Tenant rights and applications
Advertise rent clearly and assess applicants fairly
Publish the asking rent and follow the rules on bidding and discrimination.
Current guidanceChecked 20 October 2026
England / Safety and property standards
Check who manages fire safety in an English block
Flat alarms and building-wide fire responsibilities need separate attention.
Current guidanceChecked 20 October 2026
Wales · England · Scotland / Safety and property standards
Check the furniture and equipment you supply
Keep supplied furniture and equipment safe and identifiable in the inventory.
Current guidanceChecked 20 October 2026
Wales / Tax and records
Keep a Welsh complaints and management record
Use the licence conditions and Code of Practice to organise management and complaints.
Current guidanceChecked 20 October 2026
Scotland / Tax and records
Check the Scottish letting agent’s duties
Check registration, terms of business and the Scottish Letting Agent Code of Practice.
Current guidanceChecked 20 October 2026
England / Tax and records
Check how an English agent protects client money
An agent holding client money needs the applicable protection arrangements.
Current guidanceChecked 20 October 2026
England / Rent and arrears
What to do when a tenant stops paying rent in England
Check the balance, speak to the tenant, consider a workable payment plan and understand the current English possession route.
Current guidanceChecked 20 October 2026
Wales / Rent and arrears
What to do when a contract-holder stops paying rent in Wales
Resolve payment errors, investigate the reason for arrears and use the Welsh occupation-contract process if recovery action is needed.
Current guidanceChecked 20 October 2026
Scotland / Rent and arrears
What to do when a tenant stops paying rent in Scotland
Build an accurate account, follow Scottish pre-action requirements and separate a payment claim from an eviction application.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Respond to the first missed rent payment
Check for an accounting or timing error, send a clear first message and agree what happens next.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Build a rent arrears schedule that can be checked
Show rent due, receipts, credits and the running balance without mixing in unrelated charges.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Agree an arrears payment plan the tenant can sustain
Separate current rent from arrears repayments and agree amounts, dates, review points and how changes will be handled.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Record a part payment without losing track of the rent
Identify what a payment covers, respect relevant payment instructions and keep the remaining balance clear.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Handle arrears when one joint tenant stops contributing
Check the agreement, distinguish the household's private split from the rent obligation and keep each person's legal position clear.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Ask a guarantor to pay rent arrears correctly
Check the guarantee's scope and formalities, give an accurate demand and avoid claiming the same money twice.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Respond when a tenant withholds rent because of repairs
Investigate the repair, identify any disputed rent liability and manage the account without using the repair as pressure.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Handle a Universal Credit delay affecting rent
Identify the missing payment or evidence, keep an accurate rent account and agree a temporary plan.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Apply for Universal Credit rent to be paid to the landlord
Check eligibility, submit an accurate direct-payment request and track what the arrangement actually pays.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Respond to a Housing Benefit overpayment demand
Check the council's decision, the period and recipient, and preserve appeal rights before changing the tenant's account.
Current guidanceChecked 20 October 2026
England · Wales / Rent and arrears
Handle a Breathing Space notice affecting rent arrears
Identify the protected debt, stop prohibited recovery activity and keep ongoing rent and repairs correctly managed.
Current guidanceChecked 20 October 2026
Scotland / Rent and arrears
Check a Scottish debt moratorium before enforcing arrears
Verify the moratorium and get advice on which recovery or enforcement steps it restricts.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Deal with rent arrears after the tenant leaves
Establish the lawful end date, reconcile the final account and choose a proportionate recovery route.
Current guidanceChecked 20 October 2026
England · Wales / Rent and arrears
Prepare a money claim for unpaid rent in England or Wales
Check the correct procedure, send the required pre-action information and assemble a clear evidence pack.
Current guidanceChecked 20 October 2026
Scotland / Rent and arrears
Apply for payment of Scottish rent arrears
Use the Housing and Property Chamber route appropriate to the tenancy and distinguish payment from eviction.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Notify a rent-guarantee insurer when rent is missed
Check the actual policy, meet notification conditions and keep the insurer informed before incurring costs.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Rent and arrears
Establish rent liability after a tenant dies
Identify joint tenants, succession and the estate before calculating rent or asking relatives to pay.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Assess affordability without a blanket applicant ban
Use relevant income and commitments, accept suitable evidence and record a fair property-specific decision.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Check an application document that may be false
Verify the discrepancy through reliable channels, allow an explanation and avoid unsupported accusations.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Reference an applicant who has no payslips
Use evidence suited to self-employed, retired, newly employed or otherwise non-salaried applicants.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Assess an applicant with overseas income or references
Check income, currency and reference reliability without treating overseas evidence as an automatic rejection.
Current guidanceChecked 20 October 2026
England / Deposits and fees
Decide whether an English holding deposit must be returned
Check the agreement deadline, reason the letting did not proceed and the statutory refund or retention requirements.
Current guidanceChecked 20 October 2026
Wales / Deposits and fees
Handle a Welsh holding deposit and its refund
Provide the required information before payment and check the Welsh rules when the contract does not proceed.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Make the application process accessible to a disabled applicant
Identify the practical barrier, discuss a suitable adjustment and record the decision without collecting unnecessary medical detail.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Assess benefits income when considering an application
Check the applicant's actual income and any rent shortfall instead of using a blanket benefits exclusion.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Contracts and forms
Check a guarantor agreement before relying on it
Make the scope, parties, signing requirements and effect of later changes clear before the tenancy starts.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Keep applicant identity documents secure
Collect identity evidence for a clear purpose, restrict access and retain it only for justified periods.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Arrange a useful inspection without intruding on the tenant
Agree access, inspect relevant condition and safety issues, and turn findings into actions.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
What to do when a tenant refuses repair access
Understand the reason, offer workable appointments and document the lawful steps needed to complete the repair.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Handle lost keys and a request to replace the lock
Restore secure access, check who can authorise the work and assess any charge under the correct country's rules.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Respond when a tenant changes the locks
Find out why, check the agreement and safety implications, and resolve access without a retaliatory lock change.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Investigate damage attributed to a tenant's pet
Address urgent damage, compare condition evidence and calculate any claim without assuming every defect is pet-related.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Contracts and forms
Investigate suspected subletting without guessing
Distinguish guests, permitted occupiers and a subletting arrangement before taking action.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Contracts and forms
Assess a request for another person to move in
Check occupancy, contract status, licensing and any required documents before changing the household record.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Respond to a neighbour's noise complaint
Collect specific information, hear the tenant's account and distinguish ordinary living noise from a persistent problem.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Respond safely when a tenant reports domestic abuse
Prioritise immediate safety, agree a safe contact method and obtain specialist advice before changing access or tenancy arrangements.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tenant rights and applications
Manage a dispute without harassment or unlawful entry
Use proportionate communication and the correct legal process even when rent is unpaid or relationships have broken down.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Respond to loss of heating or hot water
Assess urgency, arrange a competent repair and provide suitable interim arrangements.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Manage a water leak in a rented home
Protect people first, stop the source safely and check hidden damage and affected neighbours.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Respond to sparks, shocks or an electrical burning smell
Keep people away from the danger, arrange urgent competent help and verify the installation before reuse.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Act on a suspected gas leak or carbon monoxide alarm
Get occupants to safety, call the gas emergency service and keep suspect appliances out of use.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Manage the property after a fire
Follow emergency-service instructions, secure the building safely and assess it before anyone returns.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Distinguish possible condensation from penetrating damp
Use patterns, building checks and competent investigation instead of deciding the cause from one photograph.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Reopen a mould case when it returns
Use the previous history to challenge the diagnosis and investigate the moisture source.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Respond to pests without assuming who is responsible
Identify the pest, entry route and risk, then coordinate treatment and any building repairs.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Handle a blocked drain or sewage escape
Assess sanitation and contamination risks, identify the responsible drainage section and arrange competent clearance.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Make a broken window or insecure door safe
Arrange safe temporary security, preserve escape and ventilation, and plan a suitable permanent repair.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Respond to a roof leak or storm damage
Assess internal danger, arrange safe temporary work and investigate the roof before reinstating finishes.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Manage a flooded home that cannot be occupied safely
Follow emergency advice, arrange suitable support and obtain professional checks before reoccupation.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Arrange temporary accommodation during major repairs
Assess whether the home can be used safely and agree the location, costs, duration and return arrangements in writing.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Adapt repair arrangements for a disabled occupant
Consider how the defect and repair process affect the person, and agree practical adjustments.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Repairs, damp and mould
Recover a missed repair appointment
Find out what happened, reassess the risk and give the tenant a reliable new plan.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Understand C1, C2, C3 and FI on an electrical report
Turn electrical observations into the right immediate action, investigation and completion evidence.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Correct a missed annual gas safety check
Establish the actual record, arrange the check promptly and fix the process that allowed the gap.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Energy and EPCs
Decide what to do when an EPC expires during a letting
Check the country's trigger for a new EPC, the current letting and any planned marketing or changes.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Respond to a smoke, heat or CO alarm fault
Distinguish an emergency alarm from a fault warning, restore suitable protection and test the whole arrangement.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Check alarm locations against the property's country
Map storeys, rooms and appliances so smoke, heat and CO coverage can be checked properly.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Distinguish tenant-owned appliances from landlord equipment
Record ownership, investigate reported hazards and clarify what happens to appliances left at the end.
Current guidanceChecked 20 October 2026
Scotland / Safety and property standards
Check landlord-supplied appliances in Scotland
Include supplied electrical equipment in the Scottish inspection and maintenance record.
Current guidanceChecked 20 October 2026
England · Wales / Safety and property standards
Plan electrical appliance checks in England or Wales
Maintain supplied appliances safely without inventing a universal annual PAT requirement.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Remove blind-cord risks in a rented home
Inspect accessible cords and chains, use suitable safety arrangements and check replacements.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Safety and property standards
Assess fall risks at windows, stairs and balconies
Check guarding, opening arrangements and the occupants' needs without compromising fire escape.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Create an inventory that supports a fair checkout
Record condition, cleanliness and supplied items clearly, then give the tenant a way to correct inaccuracies.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Distinguish fair wear and tear from damage
Consider the item's age, starting condition, tenancy length and ordinary use before proposing a deduction.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Calculate a justified cleaning deduction
Compare cleanliness at the start and end and claim only a supported, lawful cost.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Check whether unpaid utilities justify a deposit deduction
Identify who owes the bill and whether the landlord has an actual recoverable loss.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Avoid charging a tenant for a new-for-old upgrade
Base a damage claim on the remaining value and reasonable remedy, not automatically on the full replacement price.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Deposits and fees
Resolve a disputed deposit return
Separate agreed money from disputed claims and prepare a focused evidence pack for the scheme.
Current guidanceChecked 20 October 2026
England / Deposits and fees
Correct a late or missing English deposit protection record
Establish the receipt and protection history, correct the ongoing position and obtain advice on consequences.
Current guidanceChecked 20 October 2026
Wales / Deposits and fees
Correct a Welsh deposit protection or information failure
Check the occupation contract, receipt date and required information before taking corrective action.
Current guidanceChecked 20 October 2026
Scotland / Deposits and fees
Deal with a missed Scottish deposit deadline
Check the 30-working-day calculation, correct the ongoing position and understand the potential tribunal issue.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Ending a letting
Record an agreed early ending and return of keys
Make the lawful ending, rent position, keys and deposit arrangements clear before treating the home as available.
Current guidanceChecked 20 October 2026
England / Ending a letting
Check an English section 8 rent-arrears case before notice
Check the current grounds, threshold, deposit position, benefit adjustments and form before serving notice.
Current guidanceChecked 20 October 2026
Wales / Ending a letting
Check serious rent arrears under a Welsh occupation contract
Use the Welsh payment-frequency test, correct form and evidence at both notice and hearing.
Current guidanceChecked 20 October 2026
Scotland / Ending a letting
Complete Scottish rent-arrears pre-action steps
Give clear information, make reasonable efforts to agree payment and consider the tenant's circumstances before eviction action.
Current guidanceChecked 20 October 2026
Wales / Ending a letting
Check the Welsh abandoned-dwelling procedure
Use the statutory warning, enquiries and ending process only where its conditions are met.
Current guidanceChecked 20 October 2026
England / Ending a letting
Respond when an English tenant disappears
Check welfare and occupation facts without assuming the tenancy has ended.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Ending a letting
Deal with belongings left after a letting ends
Establish lawful possession, identify the goods and use the correct collection or disposal process.
Current guidanceChecked 20 October 2026
Wales / Ending a letting
Check succession after a Welsh contract-holder dies
Identify surviving joint contract-holders and possible successors before treating the dwelling as vacant.
Current guidanceChecked 20 October 2026
Scotland / Ending a letting
Handle a Scottish joint tenant's request to leave
Check the current joint-tenancy position and keep the future April 2027 process separate.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Contracts and forms
Manage a tenant's planned long absence
Agree contact and property-care arrangements and check relevant contract and insurance conditions.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Ending a letting
Prepare to sell a property with tenants in occupation
Choose between a tenanted sale and a lawful possession route, and prepare accurate records for the buyer.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Registration and licensing
Check licences and registrations before buying a rental
Verify the actual permissions, conditions and new-owner requirements before relying on the seller's letting income.
Current guidanceChecked 20 October 2026
Wales / Registration and licensing
Update Rent Smart Wales after a change of ownership
Register the correct new landlord and separately check who will carry out licensed management work.
Current guidanceChecked 20 October 2026
Scotland / Registration and licensing
Respond to a Scottish landlord registration concern or refusal
Read the council's reasons, preserve deadlines and obtain advice on the correct response or appeal.
Current guidanceChecked 20 October 2026
England / Registration and licensing
Recheck an English licence when a council scheme changes
Check the old scheme's end, any replacement designation and the property's continuing obligations.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / HMOs and shared homes
Check HMO occupancy before accepting another resident
Recalculate people and households and check both room limits and the overall licence.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / HMOs and shared homes
Check whether an HMO has enough suitable facilities
Compare the actual household with local requirements for kitchens, washing, toilets, storage and shared spaces.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Building control and works
Check a loft before letting it as a bedroom
Verify lawful use, structural and fire safety, access and completion evidence before advertising sleeping accommodation.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Building control and works
Check an internal wall before removing it
Establish structural, fire and service implications and obtain the required design and approvals.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Building control and works
Specify replacement windows for a rental property
Check approval, ventilation, glazing, security and escape requirements before ordering.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Building control and works
Investigate a conversion with missing building approval
Establish what was built, search the records and ask the appropriate authority about the available corrective route.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tax and records
Check mortgage consent before letting a property
Confirm the lender permits the proposed letting and record any conditions, dates and costs.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tax and records
Check what a landlord insurance policy actually covers
Match the policy to the property and letting, then record exclusions, conditions and claims requirements.
Current guidanceChecked 20 October 2026
England · Wales / Tax and records
Check a lease before letting a flat
Read subletting, use, consent and notification clauses and obtain the required permission.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tax and records
Set a retention schedule for rental records
Keep evidence for the correct legal and practical reasons, with clear review and deletion rules.
Current guidanceChecked 20 October 2026
England · Wales · Scotland / Tax and records
Respond to a tenant's request for their personal data
Recognise the request, calculate the response period and search the relevant records before making a secure disclosure.
Current guidanceChecked 20 October 2026
How sources, dates and corrections are handled · See Rentura’s recorded rules and deadlines
Need the local position?
Check the council’s current licensing designations, planning conditions and building control records for the address. The library does not decide whether an individual property is compliant.
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