Rentura

Rental knowledge base

Find the guidance for your property, understand the next step and keep the evidence that supports it.

15 guides

161 in the full library

Wales / Tenant rights and applications

Check the June 2026 Welsh contract changes

Welsh occupation contracts have new protections concerning children and benefits claimants.

Current guidanceChecked 20 October 2026

England / Tenant rights and applications

Respond to a pet request in England

Consider requests under the current assured periodic tenancy rules.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Check an application document that may be false

Verify the discrepancy through reliable channels, allow an explanation and avoid unsupported accusations.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Reference an applicant who has no payslips

Use evidence suited to self-employed, retired, newly employed or otherwise non-salaried applicants.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Keep applicant identity documents secure

Collect identity evidence for a clear purpose, restrict access and retain it only for justified periods.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Respond when a tenant changes the locks

Find out why, check the agreement and safety implications, and resolve access without a retaliatory lock change.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Respond to a neighbour's noise complaint

Collect specific information, hear the tenant's account and distinguish ordinary living noise from a persistent problem.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Respond safely when a tenant reports domestic abuse

Prioritise immediate safety, agree a safe contact method and obtain specialist advice before changing access or tenancy arrangements.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Tenant rights and applications

Manage a dispute without harassment or unlawful entry

Use proportionate communication and the correct legal process even when rent is unpaid or relationships have broken down.

Current guidanceChecked 20 October 2026

Need the local position?

Check the council’s current licensing designations, planning conditions and building control records for the address. The library does not decide whether an individual property is compliant.

Use the local permissions checklist

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