A request for information, a proposed refusal and a final decision are different stages. Work from the actual council notice and current statutory process.
Read the notice carefully
- Identify the applicant, properties and issue the council is considering.
- Record response and appeal deadlines separately.
- Check whether the concern relates to missing information, conduct, management or another statutory factor.
Prepare a factual response
- Address each reason with relevant evidence and explain any correction.
- Distinguish completed corrective work from plans still awaiting action.
- Do not omit material information or create retrospective records that misstate events.
Manage the consequences
- Get advice on the right forum and procedure for challenge.
- Check the effect on existing and proposed lettings and any rent-related notice.
- Keep agents informed of verified restrictions and retain the final decision.
Example: the council's records name the wrong manager
A fictional concern partly relies on an outdated manager entry. Supply evidence of the actual appointment and date, while addressing any other reasons separately. Correcting one error does not automatically dispose of every issue in the decision.
What to do
- Identify the decision stage, reasons and deadlines.
- Prepare accurate evidence addressing the issues raised.
- Obtain qualified advice on restrictions, review or appeal.
Evidence to keep
- Application, council notices and relevant supporting documents.
- Response, delivery evidence and any appeal or outcome.
Sources and guidance
- Registering as a private landlordScottish Government · checked 20 October 2026