Rentura

Deal with rent arrears after the tenant leaves

Establish the lawful end date, reconcile the final account and choose a proportionate recovery route.

England · Wales · Scotland · Current guidance

Checked 20 October 2026. Review due 19 November 2026.

Moving belongings out and legally ending a tenancy are different events. First establish the ending and the rent actually due, then decide how to pursue any remaining balance.

Finalise the account

  • Establish whether the tenancy ended by valid notice, agreement, order or another lawful event.
  • Calculate rent to the correct date and show any apportionment or agreement clearly.
  • Keep damage, utilities and rent as separate items, each with its own evidence.

Avoid double recovery

  • Record deposit deductions through the scheme and credit any amount actually recovered.
  • Update a guarantor demand or insurer claim for payments from any other source.
  • Distinguish a proposed deduction from money already released to the landlord.

Decide whether to claim

  • Check the appropriate court or tribunal, pre-action requirements, service address and limitation issues with advice where needed.
  • Consider the amount, evidence, costs and realistic prospect of recovery.
  • Keep a written decision if settling, writing off or deferring action, and avoid unsupported threats of criminal proceedings for an ordinary civil debt.

Example: the deposit covers only part

A fictional final rent debt is £1,500 and £600 is recovered through an agreed deposit deduction. The remaining rent claim is £900 before other valid adjustments. Preserve the deposit outcome so later demands do not seek the full original amount.

What to do

  1. Confirm the lawful end date and final rent calculation.
  2. Credit payments and any agreed deposit deduction.
  3. Assess the correct claim route, evidence and likely recovery.

Evidence to keep

  • Ending agreement or notice, handover and final rent schedule.
  • Deposit outcome, forwarding details lawfully obtained and recovery correspondence.

Sign in to use your Rentura records, save evidence and keep track of follow-up work.

Sources and guidance

Related guides

General information, not legal advice. Use the official source for the full scope and exceptions. Read our source and correction policy. You can print this page using your browser’s print option.

Knowledge base · Renting rules by country · Terms · Privacy · hello@rentura.co.uk