Rentura

Rental knowledge base

Find the guidance for your property, understand the next step and keep the evidence that supports it.

24 guides

161 in the full library

England · Wales · Scotland / Rent and arrears

Respond to the first missed rent payment

Check for an accounting or timing error, send a clear first message and agree what happens next.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Rent and arrears

Ask a guarantor to pay rent arrears correctly

Check the guarantee's scope and formalities, give an accurate demand and avoid claiming the same money twice.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Rent and arrears

Handle a Universal Credit delay affecting rent

Identify the missing payment or evidence, keep an accurate rent account and agree a temporary plan.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Rent and arrears

Respond to a Housing Benefit overpayment demand

Check the council's decision, the period and recipient, and preserve appeal rights before changing the tenant's account.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Rent and arrears

Deal with rent arrears after the tenant leaves

Establish the lawful end date, reconcile the final account and choose a proportionate recovery route.

Current guidanceChecked 20 October 2026

Scotland / Rent and arrears

Apply for payment of Scottish rent arrears

Use the Housing and Property Chamber route appropriate to the tenancy and distinguish payment from eviction.

Current guidanceChecked 20 October 2026

England · Wales · Scotland / Rent and arrears

Establish rent liability after a tenant dies

Identify joint tenants, succession and the estate before calculating rent or asking relatives to pay.

Current guidanceChecked 20 October 2026

Need the local position?

Check the council’s current licensing designations, planning conditions and building control records for the address. The library does not decide whether an individual property is compliant.

Use the local permissions checklist

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